Water and Wastewater

The water and wastewater divisions of Cleveland Utilities are responsible for and dedicated to providing water and sewer services for the City of Cleveland and a large portion of Bradley County. Source water from the Hiwassee River and Waterville Springs is processed at two water treatment plants. The water is clarified, disinfected, and then pumped through pipelines directly to the customer or to storage tanks. Wastewater is collected from the City of Cleveland at the wastewater treatment facility located on the Hiwassee River. It is then treated and discharged into the Hiwassee River downstream from its original withdrawal point. An intensive sampling and analytical testing program is utilized to ensure that the quality of the drinking water and the wastewater discharge meets stringent state and federal standards.