Water and Wastewater Engineering Department
The Engineering Department of the Water and Wastewater Division is responsible for the review and approval of all development plans related to water and sewer line extensions, maintenance of water and sewer system mapping, locating sewer and water connections, inspection of all water and sewer lines construction except individual service connections, and providing engineering assistance to all Water Division Departments. Customers and developers can contact the Water Division Office by calling 423-478-9387 between 8:00 AM and 5:00 PM Eastern Time.
Water Main Extensions
Cleveland Utilities is responsible to provide water service to all properties within the City of Cleveland's municipal boundary. Areas recently annexed by the City will be served based on the City’s Plan of Service. A property owner or developer is responsible for all expenses for water main extensions for a property being subdivided or developed.
Water main extensions outside the municipal boundary will be done in accordance with the Water Main Extension Guidelines. Applications must be made using the Water Main Extension Application.
Sewer Main Extensions
Cleveland Utilities is responsible for providing sewer service to all properties within the municipal boundary. Areas recently annexed by the City will be served based on the City’s Plan of Service. A property owner or developer is responsible for all expenses for sewer line extensions for a property being subdivided or developed.
Sewer line extension outside the municipal boundary will be considered on a case-by-case basis with permission from the City of Cleveland. All costs for sewer line extension outside the municipal boundary will be borne by the customer. Contact the Water Division Engineering Department for information regarding sewer line extension outside the municipal boundary.
Proposed Developments
All developments must meet the requirements as outlined in the
Development Agreement. This Agreement must be executed prior to any work being performed on a project by Cleveland Utilities Water Division. Any questions regarding developments can be directed to Brian Sells at 423-478-9372.
Contractors
All contractors performing work for the Water Division of Cleveland Utilities must be approved prior to performing any construction. This approval relates to work done on the existing water system and/or the sanitary sewer system or any extension of these systems which Cleveland Utilities will operate and maintain.
In order to be considered for approval, contractors must complete the Contractors Statement of Qualifications and submit the supporting documentation.
Developer’s requiring an approved contractor can refer to the Approved Contractor’s List.
Hydrant Flow Tests and Sanitary Sewer Dye Tests
The Engineering Department performs all hydrant flow test and sanitary sewer dye tests. Call our 24-hour call center at (423) 472-4521.
Refer to Billing and Rate Information for the charges associated with these tests.
Approval Stamps
This data is property of Cleveland Utilities Water Division and may not be copied or distributed without written permission from the utility company. (c) Copyright 2020 - Cleveland Utilities. All rights reserved.
Approval stamps and the acceptance stamp will need to be added to the front bottom right of the plan(s) being submitted to Cleveland Utilities for approval. When adding the approval stamps and the acceptance stamp to your plans, please scale them to the proper font size. The decision of how to scale the stamps will depend on the scale of your plans.
Downloads
Water and Wastewater Plan Review Fee Worksheet
Water and Wastewater Standards