Fiber Construction Work
The word is out! We are building fiber in our community, and cannot wait to get you connected!
Cleveland Utilities (CU) contract construction crews are actively constructing its brand new state-of-the-art fiber optic network. We are excited to share the benefits of our advanced fiber network with you: fast download and upload speeds, generous bandwidth, and reliability of fiber direct to your home. The complete fiber buildout will take an estimated eighteen months before all our electric customers will have access to these services. Despite the wait and occasional inconveniences over the coming months, we are proud to be able to bring you another option and access to the fastest, most reliable internet in our area.
The construction stage is focused on building the network by either burying fiber optic cable in the ground or hanging aerial lines (depending on the design of the network and how existing utility lines are installed).
What to Expect
Overhead Construction
The fiber network will be connected to our existing utility poles and consist of hanging aerial lines from pole to pole. Overhead work does not require any digging.
Underground Construction
The underground construction process will include digging, trenching, and boring activities to install the fiber. We will be utilizing specialized equipment and adhering to industry best practices to minimize disruptions and complete the work as efficiently as possible.
Our goal is to minimize any inconvenience to you. Once the work is finished, CU and our contractor will repair any damage and ensure that any affected customer property is properly restored.
During Construction
After Property Restoration
We appreciate your patience and cooperation during this construction phase as we work to bring high-speed internet and telephone services to our customers and enhance electric reliability through our innovative fiber optic network. with CUA's fiber, your family can be more productive, enjoy pristine streaming picture quality for TV and movies, distortion-free video calling, riveting online gaming, and all of the other online activities that have become a part of your life.
Questions?
Call us anytime at (423) 472-4521. Our representatives are always happy to take your call. You can pre-register and check availability to see when you will have access to fiber services at your address.
